At Arlow Journeys, we are committed to protecting your privacy and ensuring a safe online experience for all our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We collect personal information when you place an order or engage with our services. The information we may collect includes:

  • Personal Identification Information: Name, address, email address, phone number, and other details necessary to complete your order.

  • Payment Information: As we offer cash on delivery as our payment method, we do not collect credit card or bank account details.

  • Shipping Information: Delivery address and contact information necessary for fulfilling your order.

2. How We Use Your Information

We use the personal information we collect in the following ways:

  • To process and deliver your orders.

  • To communicate with you regarding your orders, updates, and promotions.

  • To provide you with the best customer service experience.

  • To improve our website and services.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers (e.g., delivery services) only for the purpose of fulfilling your order.

4. Security of Your Information

We take the security of your personal data seriously. We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how you interact with our website, which allows us to improve our services. You can choose to disable cookies in your browser settings, but this may impact your experience on our site.

6. Opt-Out Instructions

If you no longer wish to receive promotional emails or updates from Arlow Journeys, you can opt out by contacting us at [email protected]. You may also request that we remove your personal information from our records, and we will promptly comply.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of any inaccurate information.

  • Request deletion of your personal data (subject to certain exceptions).

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: