Welcome to Arlow Journeys! By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern your use of the Arlow Journeys website and the purchase of products. By accessing our site or making a purchase, you acknowledge and accept these terms.
2. Products and Pricing
Product Information: We make every effort to ensure that product descriptions and images are accurate. However, the color and appearance of the products may vary depending on your monitor or device.
3. Order Acceptance and Confirmation
Order Acceptance: Once you place an order with us, you will receive an order confirmation email. This email confirms that we have received your order, but it does not constitute an acceptance of your order.
Order Processing: We reserve the right to reject or cancel any order at any time for reasons including but not limited to stock availability or pricing errors. If your order is canceled, we will notify you and provide a refund if applicable.
4. Shipping and Delivery
Delivery: We offer shipping via trusted courier services. Delivery times vary depending on your location. We will inform you of the expected delivery date when your order is processed.
Cash on Delivery: As our payment method is cash on delivery, please ensure that you have the correct amount of cash available when your order arrives.
5. Returns and Exchanges
Returns: We want you to be satisfied with your purchase. If you are not happy with your product, please contact us within 7 days of receiving your order to initiate a return. The item must be in its original condition and packaging.
Exchanges: If you wish to exchange an item, please contact us for instructions. We may only accept exchanges for items that are in their original, unopened condition.
6. User Responsibilities
Account Information: You are responsible for maintaining the confidentiality of your account and login information. If you suspect that your account has been compromised, please notify us immediately.
Use of Website: You agree not to use our website for any illegal activities or to violate any laws or regulations.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect and use your data.
8. Limitation of Liability
Arlow Journeys is not liable for any indirect, incidental, or consequential damages that may result from the use of our products or services.
Our liability is limited to the value of the products purchased.
9. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time.
10. Contact Information
If you have any questions about these Terms and Conditions or need assistance with your order, please contact us at:
Email: [email protected]
