At Arlow Journeys, we are committed to providing you with fast, reliable, and efficient shipping for your outdoor and travel products. Please read our shipping policy below to understand the details of our shipping process.
1. Shipping Methods
All orders are shipped via trusted courier services to ensure timely and secure delivery.
2. Shipping Timeframe
Processing Time: Once your order is placed, it will be processed within 1-2 business days. You will receive a confirmation email when your order is shipped.
Delivery Time:
Standard Shipping: Deliveries typically take 5-7 business days from the date your order is shipped, depending on your location.
Please note that shipping times may vary during peak seasons or due to unforeseen delays from the courier service.
3. Shipping Charges
 Shipping costs are calculated at checkout based on your location and order details.
4. Order Tracking
Once your order has been shipped, you will receive an email with your tracking information. You can use this tracking number to check the status of your shipment on the courier’s website.
5. Delivery Address
Accuracy of Information: Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or misdelivery caused by incorrect or incomplete address information.
6. Cash on Delivery
As we offer cash on delivery as the only payment method, please ensure that you have the exact amount available when the courier arrives for payment.
7. Delays and Issues
Delays: While we strive to ensure timely delivery, we cannot be held responsible for delays caused by external factors such as weather, customs, or issues with the courier service.
Lost or Damaged Shipments: If your shipment is lost or damaged during transit, please contact us within 48 hours of receiving the tracking update, and we will work with the courier service to resolve the issue.
8. Contact Us
If you have any questions about shipping or need assistance with your order, please contact us at:
Email: [email protected]